The City of Panama City Utility Billing Division has introduced a Deferred Payment Plan to support utility customers experiencing financial strain due to the ongoing federal government shutdown. The plan is intended to help affected residents by allowing them to postpone their utility bill payments without incurring penalties or risking service interruptions during the shutdown.
According to the city, eligibility for the program includes federal employees impacted by the shutdown who can provide proof of employment and furlough documentation, as well as residents currently receiving Supplemental Nutrition Assistance Program (SNAP) benefits who submit a valid SNAP benefits letter. All deferred balances must be paid within thirty days after the federal government resumes operations.
Customers interested in applying are encouraged to do so promptly to avoid any disruption in service. Applications will not be accepted over the phone. Required application materials include a utility account number, an explanation of how the shutdown has affected the household, and supporting documents such as a furlough notice or proof of federal employment for federal workers, a current SNAP benefits letter for SNAP recipients, or a current DD Form 899 for military members.
Applications and supporting documents should be submitted either in person at Panama City Utility Billing Division, 501 Harrison Avenue, Panama City, FL 32401, or via email at ubpayments@panamacity.gov.
“The City of Panama City remains committed to assisting residents during this challenging time and ensuring the continued delivery of safe and reliable utility services to our community,” stated city officials.
